First time use problems

[riverdude]

Hello,

I just bought this and ran my first profile.

I set up an email in Runbox just fine.

Using HMA, I began setting up websites.

The following problems arose:

1.   Lots of captcha solving errors using Decaptcha. Not your fault, but the system doesn’t take my Bypasscaptcha and I hate to spend more money with DeathByCaptcha.
2.   My Runbox email account has 46 emails to verify. However the success csv file only shows 12.
3.   I am using HMA. When I retry failed accounts, it switches proxies just fine, but most of the time, SHB doesn’t recognize that HMA is working and quits the run.

Another question: It completely lost my work at one point. When I tried to resubmit, most already had the email in use. The spreadsheets in the Success and Failure folders just disappeared.

I am disappointed in the first attempt. Even 46 successes (which I can’t link with the HUB as only 12 show in the csv) out of 108 is pretty poor.

Can you help me before I give this another shot?

Also, I have a bunch of yahoo email addresses. Can I use them to set up profiles?

Finally, I really just want to use this for HelloTxt accounts.  It would be great to have a check box that just selects their accounts.

Thanks so much,

Paul

[Admin]

Hi Paul

where do I reply - here, your email that you sent, the warrioforum Pm you sent or the warrioforum post you have made on our products sales page ?? Please understand that we will get to your query and if its taken a little time then we are not ignoring you.

This is part of your post on the warrioforum "No response to support requests or even pm on this forum. Is that common?" - Our sales thread is 9 pages long - Its clear to see this is not common so im really not sure why your posting such comments. I will be taking this up with support to find out how long its been since you sent your support email as we are not behind at all with support. But its clear you have sent me a PM on the WF and the same day posted on both the support forum and the warrioforum sales thread -

----------

Runbox is very slow to receive emails, it also has a reputation to close down our email accounts - I will be removing them from our tool -

The most difficult issue faced by our users is email creation - Something we are working hard on to resolve - I am hoping to bring both outlook and hotmail to the tool. I find myself creating emails manually due to the email creation issues in our tool. We know of this issue and are hoping to get more providers added soon.

In order to see why the low success rate then we need to run the tool without a proxy - Many proxies will cause signup issues on a handful of sites - The social hub builder has a good success rate which many users will vouch for - but the success will be as good as the proxy used -

Its also important we have usernames that are being accepted on the accounts, We have a built in random character adder to the username which we suggest you use - however if using this then it adds 3-4 additional characters to the username so your entered username should not exceed about 4 characters.

1- captcha solving errors could be due to the proxies - decaptcha have been working fine for me - bypasscaptcha we have never supported.
2-if your runbox account has more emails to verify then what the success states then its clear the proxies caused adverse responses from the websites so the tool could not log it as a success.
3-Please increase the hide my ass time out - this should solve the issue

Please keep in mind that when working with the tool you should not open the success files as the tool will not be able to write to them - Im really not sure what happened with your files disappearing - really have never seen this before and our tool does not delete files 

Yes the success you got was very poor - this is not normal success rate - Please try without a proxy and see.

Yes you will be fine using yahoo email addresses

hellotxt is closing on the 7th - I believe you have also posted this on the sales thread 

Thanks and hope you dont mind my notes -

[riverdude]

A couple of things:

1. I sent an email to support@socialhubbuilder on Tuesday, since my problem was with that program. On Wednesday, I sent it to support@socialhubsubmitter, mentioning the first support email, as there had been no response. I've never been involved with a support team that took 48 hours to acknowledge that they even got the email. That is why I posted on the forums and sent you a pm on the WF. I need some resolution! I also noticed that there had been no activity on either forum for many days. Hence my question.

2. While I appreciate that I finally got a response, what about fixing my problem? After 2 days I need to resubmit to the tech email?

While this is my first experience with you, I am by no means a noobie. I'll send the email for a third time, but am disappointed by the lack of concern on your part.

All I want to do is get this thing working...

Hi Paul

where do I reply - here, your email that you sent, the warrioforum Pm you sent or the warrioforum post you have made on our products sales page ?? Please understand that we will get to your query and if its taken a little time then we are not ignoring you.

This is part of your post on the warrioforum "No response to support requests or even pm on this forum. Is that common?" - Our sales thread is 9 pages long - Its clear to see this is not common so im really not sure why your posting such comments. I will be taking this up with support to find out how long its been since you sent your support email as we are not behind at all with support. But its clear you have sent me a PM on the WF and the same day posted on both the support forum and the warrioforum sales thread -

----------

Runbox is very slow to receive emails, it also has a reputation to close down our email accounts - I will be removing them from our tool -

The most difficult issue faced by our users is email creation - Something we are working hard on to resolve - I am hoping to bring both outlook and hotmail to the tool. I find myself creating emails manually due to the email creation issues in our tool. We know of this issue and are hoping to get more providers added soon.

In order to see why the low success rate then we need to run the tool without a proxy - Many proxies will cause signup issues on a handful of sites - The social hub builder has a good success rate which many users will vouch for - but the success will be as good as the proxy used -

Its also important we have usernames that are being accepted on the accounts, We have a built in random character adder to the username which we suggest you use - however if using this then it adds 3-4 additional characters to the username so your entered username should not exceed about 4 characters.

1- captcha solving errors could be due to the proxies - decaptcha have been working fine for me - bypasscaptcha we have never supported.
2-if your runbox account has more emails to verify then what the success states then its clear the proxies caused adverse responses from the websites so the tool could not log it as a success.
3-Please increase the hide my ass time out - this should solve the issue

Please keep in mind that when working with the tool you should not open the success files as the tool will not be able to write to them - Im really not sure what happened with your files disappearing - really have never seen this before and our tool does not delete files 

Yes the success you got was very poor - this is not normal success rate - Please try without a proxy and see.

Yes you will be fine using yahoo email addresses

hellotxt is closing on the 7th - I believe you have also posted this on the sales thread 

Thanks and hope you dont mind my notes -

[Admin]

Paul, thanks for the reply

48hours is way too long - i will be pointing my support staff to this post and will ensure i get to the bottom of it. Im certain many users can attest that our support is not normally slow, what is more concerning is the fact that we are not behind with any support unless they are special cases.

I am concerned and really dont understand why you feel otherwise. I am not always active on the warriorforum but im more or less on the support forum each day....

There is no need to send aother email to support as i am supporting you here, i have kindly asked that you run the tool without a proxy or change the proxy as many issues can arise due to the proxies themselves. - 48 is a very poor number which i noted above and also replied to the possible reasons as to why your success file had fewer sites noted.

I hope you can see my commitment to supporting you and guiding you through these issues

Thanks and i hope to hear the results of your run withiut proxies

[riverdude]

Thanks for the reply.

I will try that, but it will limit what I can do.

The HMA proxies work fine with SENukeX, Magic Submitter and Bookmarking Demon.

I'm not sure why they would be a problem here, but I'll give it a run.

My other 2 problems:

1. I hate to purchase a third Captcha solving account. Bypasscaptcha is great and Decaptcha had more failures than successes on my first run. If I add DeathByCaptcha, I may never use up what I pay for.
2. Without HelloTxt, the other alternatives are severely restricted. Are you at all considering LinksAlpha?  If not, I have a lot of manual work to do.

BTW: I was on Sean Donahoes' webinar last night with about 300 IM people. Just about all of them are switching to LinksAlpha after the HelloTxt and Ping.FM closures. It is powerful, stable and inexpensive.

Man, I hope you can add this functionality. You will have a customer for life if you do...

Paul

[Admin]

Thanks for the reply

HMA VPN has about 3k proxies I believe - One that works now may not work after a few hours because it has been used by others -

If the websites have no issues with the proxies then the SHB should not have problems using it - The SHB will work with the proxy

with linksalpha then it just doesnt seem like a good fit - Let me explain -

You link your accounts to a HUB that you need to pay for on a monthly bases - How many times will you use the SHB to hook your accounts up to it? I feel it will only be used  once - $60 may seem reasonable to you but for many its kind of steep, If many SHB users read this post and see me prioritizing a paid for service then I really cant see them being pleased -

Its very important that we prioritize our updates, We are currently working on 2 new email providers and will also work on the linker script so that we can link more sites to the Bookmarklovers system through the SHB, we have about 7-10 new sites that will be introduced to the BL system very soon and so the linker will reflect this too.

For the Social Hub submitter then we are looking to see if we can add more hubs -

Regarding ByPassCaptcha then we can certainly look at getting this added -

thanks

EDIT - We can certainly look to suppor all the sites that are supported by linksalpha in our signup script  

[riverdude]

LinksAlpha also has a free version which is limited to 300 posts per day.

Onlywire's free version is limited to 300 posts total. Then they close your account  unless you upgrade to a paid version - starting at $10.00 per month. I've already been down that track.

You also offer other paid hubs, all of which are much more expensive than LinksAlpha. Examples: Hootsuite, Ifttt (premium accounts on the way), and Seesmic (only 10 posts per day with free account).

It's your software. However, LinksAlpha offers so much more than those for so much less, that I am confused about your reasoning for excluding it. If you really felt that way, none of the paid hubs would be included.

I know of at least one other SHS user who is switching to LinksAlpha. She told me that she asked for it to be included on this very forum.

Lastly, your argument about people cancelling after building their LinksAlpha hub goes against your own arguments in the WF thread. There you state that the hubs close down accounts regularly, so it is important to keep building new ones. Why wouldn't that apply here when it applies to Onlywire ($10.00 or $99.00 per month), Seesmic ($4.99 - $49.99 per month), and Hootsuite ($9.99 per month and up)?

I guess I must be missing something.

[Admin]

Hi Paul

Point taken  , I guess I overlooked LinksAlpha -

I didnt realize they also offered a free version - I should have spent a little more time on it.

I will get it added so please leave it with me 

Regarding the argument about people canceling after building the hub then I guess I didnt explain properly - I didnt mean canceling their subscription with the SHB  What I meant was that they would only use the linker once - The reason I thought this was because I didnt realize they also offered a free account and was under the impression each account would require a monthly fee. As its a paid service I didnt expect them to close any accounts, However now that I know there is also a free version then this changes everything.

In fact we should welcome this suggestion and make it a priority so that our community dont suffer the loss of hellotxt 

I hope I didnt sound harsh in any of my replies - Really didnt mean to be 

Thanks for sticking by and banging some sense into me 

I will try my best to get this coded into the tool this month -

[riverdude]

If you are adding LinksAlpha, I'm definitely sticking for good. Thanks so much for the info. I certainly didn't mean to sound harsh either.

I'm very excited and encouraged.

[Admin]

Thanks 

[davidmoy888]

How many connections can a free linksalpha account post to?

I have multiple FREE Hootsuite accounts.

[Admin]

Im sure I will be able to provide a good reply when we get working on it.

heres an image I just took

http://www.autobacklinkbomb.com/forum/linksalpha.GIF

thanks

[davidmoy888]

Very impressive if a free linksalpha account can post to all of the connections.

Unless linkalpha can figure out how to make money from free accounts, it will be forced to reduce the connections like Posterous or close down like ping.fm and hellotxt.

[Admin]

Ok So we just started to code LinksAlpha but it doesnt allow you to add more then 2 connections 

Not much point in adding it -

we can however look to support the sites

[riverdude]

I have 2 new LinksAlpha accounts with 200 networks each. Will you be adding LinksAlpha to the Submitter?

Ok So we just started to code LinksAlpha but it doesnt allow you to add more then 2 connections 

Not much point in adding it -

we can however look to support the sites