did you click the save button after you entered the profiles?
After you enter the details into your profiles then the system will use it for signup.
I am speaking to the team about it this as you have faced the issue after a re-boot and some of the signups had already been completed - so we will try to replicate the issue and see if we can find any issues
The thing is that the other issue I was dealing with (when I blanked out my Settings.xml in SHS after editing it) was happening while SHB was running in the background. Now the installations of SHS and SHB are in separate folders but I just thought I'd mention that.
Otherwise, I had created the new accounts, saved them and when I reopened SHB, they were all gone. Since then, I've just resaved empty profiles so that the success files that had already been logged would not get overwritten.
That worked fine but now I have 12 blank profiles in SHB which I guess isn't a problem at all unless I needed to do something again with the profiles. In this case, I'll have to go back through each one and resave all the pertinent info by using the success files for each profile.